Shipping Information
Key information:
- Delivery times: Standard delivery typically is 3-10 working days (Monday to Friday).
- Shipping costs: We offer free shipping on all orders.
Which Countries Do We Ship To?
We currently ship to Australia only.
Delivery Times:
Please allow 1 - 2 business days for us to process your order. Once dispatched, your parcel should arrive within 3–10 working days.
Shipping Costs:
All orders include complimentary shipping, with no additional fees.
Cancelling your Order:
If you need to cancel your order, please contact our cutomer service as soon as possible after placing your order. We will confirm the cancellation once processed.
Delayed Orders:
If your order is delayed, please allow an additional two business days for delivery and remember to monitor your shipment using the tracking code provided. If your order has not arrived after this time, kindly contact us with your order number so we can assist you promptly.
Orders That Are Damaged Or Inaccurate:
If your order arrives damaged or contains incorrect items, please contact us with your order number, photos of the issue, and a brief description of the problem. Our team will work quickly to resolve it.
Contacting Us About Your Order:
If you need to contact us about your order, please email us via our Contact Us page with your order number to ensure we are speaking to the right person. One of our friendly team members will respond within 24–48 hours.